Floor Manager at Saks Fifth Avenue: Mylene Sagario

Floor Manager at Saks Fifth Avenue Bahrain combining her know-how and life experiences to help the company move forward.

When did you first move to Bahrain?

My family and I moved here in 2004 after having lived in different countries across the GCC such as Kuwait, Qatar, and Abu Dhabi. My then-husband – who is a Bahraini – decided to settle back in Bahrain before our daughter started school.

How do you find Bahrain?

Bahrain is like a second home to me. The people here are nice and grounded, and it is almost like living in a small town back home (in the Philippines).

Personalising service is not easy, it takes a lot of passion and understanding of every individual you are serving, so when I see the satisfaction in every clients’ face, that to me is the reward.

How do you maintain a healthy work/life balance?

I do so by doing many things. Firstly, I make sure I make my work fun and I make sure I recognise my own capacity and knowing when to stop. That is essential, as I believe in renewing yourself like taking the appropriate break from work and spending time with family and friends, which helps you stay grounded and return back to work fully recharged. I prioritise my agenda everyday but I also keep in mind to be flexible for whatever comes in between. After work I go to the gym to maintain a healthy lifestyle, followed by dinner with my daughter. Because of the nature of this job, I am away for most occasions such as Eid, Christman, and other holidays, so I take every opportunity I get to spend with her such as picking her up from school or travelling together to different places. Additionally, what is good with travelling and incorporating the experience to my work makes me a lot more equipped and confident at my workplace.

What is the most rewarding aspect about your job?

Personalising service is not easy, it takes a lot of passion and understanding of every individual you are serving, so when I see the satisfaction in every clients’ face, that to me is the reward. When you bring out the best in them, when you change their perspective about how they look. My company has also given me the opportunity to be exposed to the finest brands and a diverse market and meet important people in the industry everyday.

What is next for you in the company for your job?

In my Floor Management experience, it took me to different parts to Retail Operation; I have been involved with recruiting new staff and what really fascinates me is the people management.

I am looking at working in Human Resources, which focuses more in growth and development of every associate we hire. I take pride in building up Saks Fifth Avenue to where it is now, and I will be with the group doing the same as we march towards achieving global success.

Do you believe you have achieved your desired goal?

Yes I do, but it doesn’t stop there – there are no borders especially in the retail industry. There will always be something to be thankful for as the ideas never run out. And if you fail, you just have to learn from it and make sure to never repeat it again or be better at dealing with it next time around.

What advice would you like to pass onto OFW who aspire to be just as successful as you?

Believe in yourself and know your worth, and most important is to discover what you are passionate about, if you, everything else will follow. Never forget what your purpose of working outside the country, and do not forget the people you met along the way and those who helped you. Always choose the people you hang out with without being prejudiced. Above all, remember to thank God for everything he puts on your table may it be good or bad.

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